Strong communication skills training can provide substantial benefits to organizations of all sizes. Unfortunately, training employees how to communicate professionally via email, telephone, social media and in person can be a great deal more difficult than it sounds. If you’re considering launching a new training program, it’s essential that you take some time to think about what does and doesn’t work when it comes to communications training. Be sure to avoid these 10 mistakes that can destroy your training program.
A Lack of RelevanceFailing to match training goals to corporate objectives is one of the biggest mistakes you can make when it comes to training. The truth is that few employees are enthused about getting sucked into training courses in the first place. Demonstrating clearly how training is relevant and why it’s important helps combat employee resistance and encourages personal engagement.
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