To meet business goals in the new year, many businesses are looking for opportunities to improve their employees’ performance.
One way to ensure that training aligns to organizational goals is to conduct a training needs assessment that identifies the knowledge, skills and abilities required to achieve optimal levels of performance. This assessment uncovers the gaps between actual and desired performance. The goal is then to design training that closes those gaps by developing the correct competencies in employees.
Sounds easy, right? The truth is there is an art and science to effective analysis, and having the right Learning Consultant can make all the difference. It might seem easy to have a checklist of criteria against which you measure performance and gaps — but a good consultant does more.