While most professionals will embrace training that enhances their expertise or provides them with new skills, there’s an exception to that rule: mandatory compliance training. By nature, humans tend to resist any action that’s “mandatory” or “compliant.” (But if you work in compliance, don’t take that personally; it turns out some of us are wired that way from childhood.)
Framing anything as an obligation may start things off on the wrong foot with your audience before their training even begins. But there is an upside. By following some simple steps to make mandatory training in the workplace fun and enjoyable, training designers can help change students’ attitudes and reduce their reluctance.
Make Learning Enjoyable – Again!