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Posts by KnowledgeBrief

Transform Your Customer Experience with Augmented Reality

Augmented reality, or AR, has the ability to overlay the physical world with digital information, and have the two interact in real time. Pokémon Go […]

Balance the Human-Computer Partnership to Enhance Creativity

Computers are great at processing, storing and letting you search through huge amounts of information, but not so great (yet, anyway) at empathy, emotion, and […]

Build Resilience: Be crisis prepared, not crisis prone

A recession, a supply-chain disruption, a technology break-down, an industrial accident. These are all examples of crises that may have negative implications for organisations. Crises […]

Harness the Neuroscience of Leadership

Cutting-edge research in neuroscience is highlighting the mechanisms underpinning decision-making and corporate performance. Neuroscience is an exciting, expanding field providing valuable insights into how the […]

Transform your Services with ‘Servitization’

Some industries are experiencing a switch from focusing on products and production, to service and holistic solutions for their customers, clients, citizens, etc. This focus […]

Leading Digital Transformation

Researchers from London Business School emphasise the significance, especially for established firms, of developing a new digital mindset to stay competitive. They describe it as […]

How to Develop the Climate for Innovation

When looking to embed high performance and change, and improve areas such as creativity and innovation, there are important distinctions for leaders to make between […]

Innovation Forecast: Are we prepared for M2M?

Machine-to-machine (M2M) communications refer to autonomous communication between devices or machines. Advances in these areas are well underway, and they bring major new and different […]

21st Century Leadership. For Innovation and Purpose Led Transformation

In business, many people say that it is impossible to predict the future; that all we can do is prepare for uncertainty. But what if […]

Crowdsource Innovation: New Tools to Leverage the Wisdom of the Crowds

Although open innovation can help companies tackle complex business problems that they can’t solve on their own, pushing problems to a vast group of strangers […]

Power of Being Divisive. How a Bad Reputation Can Foster a Stronger Corporate Culture

While public relations and communication professionals have often focused on how to repair a damaged reputation, October’s Guest Expert, Dr. Thomas Roulet, looks beyond defensive […]

Use Creative Techniques in Agile Design for Better Business Processes

“Agile” techniques usually make little reference to established creativity theories and techniques, and integrating creative thinking into agile processes is a challenge.