Magentrix Blog

Magentrix provides a new generation of highly secure, mobile-optimized SaaS applications for Social Intranets, Customer Portals and Partner Portals that empower organizations to engage with their communities, share information and automate business processes. Our blog focuses on social collaboration, elearning, customer and partner support and self-service.

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Posts by Magentrix Blog

3 Ways Self-Serve Onboarding will Help your Channel Partners

Companies that rely on a partner channel to extend their reach to a broader audience of customers often find it challenging to use traditional communication […]

Innovation through Collaboration: Supporting Company Ideation

What if your next big initiative were this close at hand? "Anyone got a million dollar idea for our company? We need fresh blood in the […]

5 Reasons Data and Collaboration are Interdependent

Whether you are on a development team for a game-changing business application, a partner in a growing business, or managing alliances with strategic partners, you’re […]

Forecasting Channel Partner Sales the Collaborative Way

If some or all of your company revenue is driven through reseller or distribution channels, you’ll appreciate the (fictional, but true-to-life) story of Dave Presser, […]

How An Employee Portal Accelerates HR Compliance Training

In many companies, employees treat self-directed HR compliance training like they accept the license terms of personal tax software. They scroll, flip, or scan through […]

Community Portals for Associations Boost Member Engagement

If your professional association is like others, you are constantly under pressure to deliver more value for members. And you probably already know that community […]

How to Maintain Collaboration While Scaling Up

It’s always an exciting time when your team decides to scale up and potentially bring in significant success to both your business and you. By […]

5 Ways an Online Community Can Help Your Nonprofit

For nonprofits, some of the most effective advertising strategies are: Word-of-mouth promotion Web presence Social media posts Strategic cause-marketing partnerships with commercial partners Sharing stories […]

Turn Your Customer Community Tricks into Treats!

Customer communities are supposed to be a place where others can come for resources and support, but are you finding that yours is resembling more […]

The Tools You Need In Your Partner Community Tool Box

We all know how important it is to develop a strong relationship with your customers, but how strong is your relationship with your partners? The […]

Is Your Intranet Creating More Problems or Solutions?

Your employee intranet can be the greatest answer to your collaboration solutions, or it can be the largest mess to your collaboration problems. Intranets are […]

Get More from an Online Customer Community

A company’s relationship with their customers is about much more than improving product ratings. Understanding the customer journey means learning what customers experience the moment […]