Curated Insights: Writing Good Questions

Can you write a good multiple choice question? After all, this is a foundational skill for a modern L&D pro, especially in large organizations that use a lot of online content. Unfortunately, it sounds a lot easier than it is. I’m confident that many of the questions we push to our employees every day are bad. And I mean BAD. As a result, employees are likely to get frustrated and “game the test” rather than take advantage of this part of the learning experience.

Many L&D pros just don’t realize how difficult it is to write a good question. In fact, there’s a science behind the use of questions to facilitate learning. Regrettably, questions are often relegated to post-training tests that are hastily developed at the last minute. Many are also written by subject matter experts with little to no experience in learning design. It may not sound as exciting as creating videos or interactive simulations, but great question design can be an essential tool for growing knowledge on critical workplace topics.

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