With increasing evidence to support the statement that we remember only a negligible percentage of what we learn (studies suggest we remember only 3% of what we have learned after 30 days), performance support assumes a crucial role in employee training and development.
Performance support means giving access to just the right amount of information and knowledge, when employees need them.
Easy accessibility can be provided through mobile devices. These devices can provide employees learning on their own devices, using technology they are familiar with. In short, learning provided through mobile devices or mobile learning can tie up beautifully with the purpose of performance support.
To make the optimum use of mobile learning for performance support, you need to know what performance support entails. You need to know where and why it is needed, its importance, and how best it can be executed.
Tags: Learning Technology • Mobile Learning