One of my favorite conversations to have with subject matter experts and technical experts is defining how much content needs to be given to people as they learn new material.
This age old debate is a fun one to explore. Typically, content experts (subject matter experts, technical experts, compliance folks, etc.) look at courses from a knowledge or content perspective. Their lens is to find all of the artifacts that will tell them what they should know to be successful. They think if only people were armed with more information, then they will be successful.
Instructional Designers on the other hand know learners rarely need more information, but rather they need to know what to DO with the information they have been given.
Learners don’t need to KNOW more, they need to DO more in order to improve their performance. So if you start by asking, “What does your learner need to be able to DO?”, you will then start to put together the content that will get them to the outcome.