Knowledge versus Action

 

I saw this quote today and it inspired me to share it. I think that this is one of the most powerful ideas in our industry. When we design learning experiences for our learners, we need to consider what actions the learner will need to take with the content we are teaching first. In most instances, the focus is on the content that needs to be presented, versus what the learner needs to be able to do as a result of that knowledge.

Here at TLS Learning, we have a rule that the words “Know” and “Understand” are not viable options for performance outcomes of a course. In order for a learning experience to be effective, it needs to move a learner to action. They need to be able to accomplish a task, complete an activity or change some way they are working. When you just want them to know something, that doesn’t lead to success. It is only when they do something different that change and success can happen.

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