Learner Avatar Worksheet: Finally! Get clarity around the “who” in your courses

Hello everyone – it’s Tara Bryan, founder of TLS Learning.

One of the biggest challenges that our clients face is to make sure that the investment they are making in courses for their organization is moving the needle.

Our clients want to improve business results by improving employee performance and/or behavior.

Many times they come to us and say, “We need a course on X topic. Here is the content and here are our experts. They will make sure you know everything about this topic.”

We say great. However, there is one critical factor that we always introduce. It seems obvious but for some reason it never is.

We help our clients FIRST identify who the most important person is in this process. It isn’t the person holding the budget, the one with the KPI or even the expert with the content.

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