When it comes to customer education programs, most training teams focus on the development and delivery, as that's where their strengths are. Yet there are other equally important aspects that have significant impacts on customer outcomes too. I'm talking about the sales and marketing of training programs, as well as analysis and reporting. And given that there are entire disciplines centered on these topics, it's no wonder many education teams are ignoring them.
What training managers may not realize is that there are many different sales, marketing, and analytics applications out there that can help them with these tasks. Applications that are easy to use and can generate a lot of return on the investment in them.
Here are three categories of training applications you may not know about, but should get familiar with.
Tags: Apps • ecosystem • Learndot • learning • Learning Apps • training