Obstacles in knowledge or engagement can present difficulties in reaching audiences, particularly when the training being provided is specialised. As training and learning take on new mediums, there is potential to decrease the gap but only with the right strategies, as Paola Rattu and Jamie Brook from Phonak have discovered.
By Jason Kenny
The effectiveness of training relies strongly on how both instructor and audience approach the topic. Despite the hopes of all trainers and educators, there is often a gap between learners in resources, interest or in background knowledge of the topic. To some extent, e-Learning allows different approaches to cover the ground in resources and temporarily improving interest or engagement but still doesn’t cover all the bases.
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