Performance Detective

I was on a case. I’m a performance detective, and that’s what I do.  Someone wasn’t performing they way they were supposed to, and it was my job to figure out why. My client thought he knew. They always do.  But I had to figure it out myself.  Like always.

Before I hit the bricks, I hit the books. Look, there’s no point watching anyone if you don’t know what you’re looking for.  What’s this mug supposed to be doing?  So I read up. What’s the job?  What’s the goal?  How do you know when it’s going well? These are questions, and I need answers. So I check it out.  Even better, if I can find numbers.  Can’t always, as some folks don’t really get the value.  Suckers.

Then I had to get a move on.  You need what you find from the background, but you can’t trust it.  There could be many reasons why this palooka isn’t up to scratch. Everyone wants to throw a course at it.  And that may not the problem.  If it isn’t a skill problem, it’s not likely a course is going to help.  You’re wasting money.

Read the full story by

Tags:

RELATED READS
Adventures in Google Classroomland: Using Google Draw as an Assessment Tool Twitter Resource Sharing Instructions – Spring 2016

From our Network

SweetRush Makes Top 20 Gamification List For Third Consecutive Year

eLearning Leader

Regulation Of Scheduled Training For The Tripartite Foundation

Leveraging Gagné's Nine Events Of Instruction

Learnings Solutions Designer