Preventing Workplace Violence through Training

Imagine one of your managers is dealing with a difficult employee, Jeff. Jeff was a great employee for a while—even employee of the month—but lately, there have been performance issues.

A meeting is scheduled with Jeff, who shows up 20 minutes late with his usual “I was stuck in traffic” kind of excuses. Jeff has already been given verbal warnings about lateness, missed deadlines, errors, and hostile behaviour toward co-workers. However, he’s also going through a divorce, custody issues, and financial problems. Your manager doesn’t want to pile on more problems, but she’s responsible for the department’s bottom line. Unfortunately, she’s going to have to write Jeff up.

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