While your company may have a quality control department, quality standards should be adhered to by everyone working within your business. With quality management systems in place that provide guidelines to everyone, the responsibility of providing high-quality products or services is a clear expectation. When you have a lead quality auditor that can oversee quality control, part of this oversight can be ensuring that everyone within the company understands their role in quality control.
Set the Standards within Your Company
When you set standards for quality products or services within your company, your employees know what to expect from you as a leader in the business. With clear expectations in place, it is easy to spot employees who are not subscribing to the company motto that everyone is responsible for providing quality control. Make your standards clear, and for those that don’t live up to these standards, make sure there are consequences.
Tags: Quality Management