9 Best Practices To Create Memorable Customer Service Online Training

Customer loyalty is founded on superior customer service and open communication. But do your employees have what it takes to provide excellent customer care? In […]

3 Ways To Eliminate eLearning Friction With Mobile Learning And Microlearning

In a world that grows increasingly more mobile, it’s important to embrace mobile technology and microlearning to eliminate eLearning friction caused by distracted learners and […]

How Can You Measure The Learning Effectiveness Of Online Courses And Create A Positive ROI?

While it is obvious that Learnability or learning effectiveness of online courses has an impact on ROI, its measurement is rather a tall order. This […]

Why Personalization Is The Key To Corporate Learner Engagement

Today’s corporate learner is overwhelmed, impatient, and distracted. Learn why personalization is so effective for today’s corporate learner engagement and how to start implementing personalized […]

The Importance Of Data-Driven Learning In Learning And Development

How to leverage data and analytics to make informed decisions. The importance of validating and elevating the Learning and Development department to a position that […]

8 Skills For Learning And Development Professionals To Future Proof Your Career

Make no mistake, our profession is needed now more than ever, but not in its current form. This illustrated guide explores 8 skills for Learning […]

The 3 Cs Of Successful Multigenerational Training

There is so much focus on how to reach and connect with the Millennials right now, that many organizations are unintentionally alienating other generations in […]

Why You Should Use Content Curation To Support Your Corporate Training - 5 Questions Answered

Today’s learners need information that is relevant, up-to-date, and fresh and accessible. That’s where content curation comes into play. In this article, I outline how […]

Game Thinking For Learning And Development: Are We Asking The Right Questions?

"Isn’t gamification just sugarcoating boring eLearning content?" Let's explore what is wrong with this question, and find out what you should be asking instead when […]

Narrative Driven Instructional Design: 3 Ways Serious Games Produce Compelling Learning

Stories should be a part of any Instructional Designers tool kit; they are a powerful technique to help learners explore and understand concepts. But stories […]

2017 Preview: 11 Learning Management System Technology Trends By The Industry's Top Analysts

A comprehensive preview of the most interesting advancements in Learning Management System technology for 2017 as designated by our industry’s top analysts. This post was […]

Attention And The 8-Second Attention Span

There is a popular belief that the human attention span has shrunk because of the expanding uses of technology. Some Learning and Development professionals are […]