We recently released the eBook "Building a Business Case for Customer Training." In this post, we will be sharing the first step to build an […]
Organizations engaged in online learning spend a lot of time building their learning platforms and creating learning content with a certain goal in mind: boost […]
In this week's edition of our Training Tips series, we asked Training, Marketing, and Customer Success Managers to answer the question, "How do you show […]
In this edition of our Ask a CSM series, we're chatting with Cherise Thielen, Customer Success Manager at PayScale.
*This post was originally published on the Amity blog. View the original post here. Let’s say your sales team closes a huge deal. Then one […]
Is it possible to earn $120,679 on your first online course, in just 5 days? According to Groove, one of our 5,000+ customers, yes — it’s totally possible, […]
We're excited to introduce our new blog series, Training Tips! We asked Training, Marketing, and Customer Success Managers what some of their best practices are […]
If you don't have a good customer education tech stack, you can't nail customer success. Your customer education program maps to customer success activities like […]
When it comes to onboarding and managing customer relationships, superb organization and communication are paramount. ServiceRocket held a webinar on how to use Workplace by […]
Have you ever tried to use new software after going through the initial training on it - and still been confused about how it will […]
Tricycle, a not-for-profit educational organization founded in 1990, is working with Thought Industries to make Buddhist teachings and practices broadly available. By migrating from a […]
In this edition of our Ask a CSM series, we're chatting with Levy Sinyor, Customer Success Manager at LinkPoint360.