About four years ago, when I was hip-deep in Performance Support Technology, I contacted the Gartner Group regarding a Magic Quadrant for this emerging tech; […]
AI-driven data convergence enables another collateral convergence of informed learning and support design with multi-datapoint granularity or worker performance results at Point-of-Work. What L&D team […]
When it seems like we’re pushing a stone uphill over and over…maybe we should stop…leave the stone where it is… go up to the top […]
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment […]
A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS […]
This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an […]
As redundant as this next statement sounds, it represents the core of my position on this… Performance support supports performance @ Point-of-Work…not training courses!
If I had to boil down all my bluster and passion in this blog to a single core statement, it would be this: Training, by […]
The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. […]
Maybe I’m the one boxed in by technology. Maybe it’s my bias that makes me nuts over the alternatives we consider as innovation. LES can […]
I am deeply buried in HR right now and steeped in the HR discipline, but I am, however…a Performance Ninja. I know who pays the […]
The call-to-action for L&D is to have staff capable of operating comfortably and effectively in the domain of the Point-of-Work exclusive of being a SMEOEDT…SME […]