Digital Adoption & Transformation @ Point-of-Work

About four years ago, when I was hip-deep in Performance Support Technology, I contacted the Gartner Group regarding a Magic Quadrant for this emerging tech; […]

POINT-of-WORK:  The Great Convergence of Thought and Action

AI-driven data convergence enables another collateral convergence of informed learning and support design with multi-datapoint granularity or worker performance results at Point-of-Work. What L&D team […]

POINT-OF-WORK:  Pushing the Stone

When it seems like we’re pushing a stone uphill over and over…maybe we should stop…leave the stone where it is… go up to the top […]

So…You Want to Become a Learning Performance Ninja – Good Choice!

This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment […]

Anatomy of Digital Performance Support (DPS) Integration

A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS […]

Don’t Skimp On Discovery @ Point-of-Work

This post was triggered and complimentary to Bob Mosher’s post on 11/17…an important read that I agree with completely. What I offer today is an […]

“Check Box” Training, or Is It “Check Box” L&D?

As redundant as this next statement sounds, it represents the core of my position on this… Performance support supports performance @ Point-of-Work…not training courses!

Don’t Confuse READY…With READINESS…

If I had to boil down all my bluster and passion in this blog to a single core statement, it would be this: Training, by […]

Who Owns the “Other 95%”?

The power we give up by taking an order for training only perpetuates the paradigm…the myth…in the minds of our stakeholders that training drives performance. […]

Boxed In By LearningTechnology

Maybe I’m the one boxed in by technology. Maybe it’s my bias that makes me nuts over the alternatives we consider as innovation. LES can […]

INTENTIONAL DESIGN – Redirecting L&D Strategy to the Point-of-Work

I am deeply buried in HR right now and steeped in the HR discipline, but I am, however…a Performance Ninja. I know who pays the […]

7-Right Things Road Map to Sustained Workforce Performance

The call-to-action for L&D is to have staff capable of operating comfortably and effectively in the domain of the Point-of-Work exclusive of being a SMEOEDT…SME […]

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