Back to Basics for Revenue Cycle Clean-Up

By Chris Kalish, Brittain-Kalish Group There’s so much information available for fixing revenue cycle challenges, it’s hard to know what works best for your organization […]

Patient Access and the Revenue Cycle

The billing and collection staff in most healthcare organizations often suffer the highest rate of turnover, yet they are imperative to the continued operation of […]

Make a Wish for Patient Engagement!

Recently, I was watching The Wonderful World of Disney: Disneyland 60th. It was a grand celebration in a way only Disney can do. Towards the […]

The Affordable Care Act (ACA) and the Revenue Cycle

The ACA has caused a steep increase in patient responsibility by way of higher co-pays and deductibles. These factors have become a bigger part of […]

Patient Engagement Starts with Staff Engagement

Most of us have been in that social situation where a couple gets in a disagreement; the “Bickersons” are oblivious to the awkwardness their argument […]

I Don’t Order Pickles on My Double-Double!

I’ve never been one for fast food, but I am obsessed with In-n-Out Burger. Perhaps I associate my first time through their infamous drive-through in […]

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