The Most Important Question In Any Learning Designer’s Arsenal

A while back I came across this great quote from Kevin M. Yates, M.Ed summing up a common frustration among learning professionals:  

“There are times where the discussion between the L&D team and the business sounds like placing a fast-food order for training… ‘We’ll take a classroom training from the lite menu with a side order of video-conference,’ or ‘Can you give us a couple of WebEx programs to go and we’re in a hurry so can you put a rush on it?’”

You might think it’s your job to simply fulfill such orders, no questions asked—many learning professionals do. After all, you’re very likely in this field because you genuinely want to get people the help they need to perform their best as quickly as possible.

But in this case, speed can come at a hefty cost.

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