In a recent Deloitte survey, researchers found that after a crisis, more than 70% of organizations took up to three years to fully recover their reputation and operations. How can organizations avoid such situations? Well, organizations need to have an appropriate crisis database and escalation tool and a well-trained workforce as these help organizations report crises quickly, record actions taken, and prevent re-occurrences.
What is a Crisis Database and Escalation Tool? This tool is used by organizations to track and report crises such as natural disasters and accidents. Why do organizations need it?
Well generally, many organizations report incidents to stakeholders via mail or phone, but this makes it very difficult to streamline the entire process of identifying, tracking, and storing crisis information.
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