As Mick Jagger famously sang, “You can’t always get what you want, but if you try sometimes, you get what you need!”. I sometimes wonder if he worked in software sales (okay, not really), but this expression could be 100% applicable to the process of procuring or selling software.
As a “Top 20″ LMS vendor, we regularly receive RFI and RFP invitations from all kinds of organizations.
While we welcome the opportunities provided, the process of answering what should be a simple Yes or No question can often be quite frustrating.
There are three reasons for this:
1. Companies can be too prescriptive with their requirements definitions.
2. Companies combine multiple requirements into a single Yes/No question.
3. Companies do not provide the vendor with an opportunity to recommend better options.