10 AI Innovations That Are Transforming Customer Experience

10 AI Innovations That Are Transforming Customer Experience—Infographic From enhanced text analytics to cheery chatbots, CX is changing dramatically for both brands and users. 1. Spot-On Recommendations Music, video, and shopping recommendations that are eerily accurate. 2. Cheerful Chatbots Perpetually happy bots in place of stressed-out customer service reps. 3. Voice-Enabled Auto-Pay Pay the bills […]

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