10 Cognitive biases that hurt learning and 3 that help

E-learning modules are created and deployed in order to fill a learning gap or bring some skills forward and drive a certain desired behavior. Sometimes employees are enrolled by their superiors, other times they log on to the platform and access what they need at a given time. Either way, a successful learning experience should result in some sort of change.

Needless to say, quite often this does not happen, to the frustration of managers and L&D specialists who have invested in those interventions, and as a result expect them to have a positive outcome. It’s important to follow some steps before launching a course in order to make sure it has the best chances of succeeding in altering behaviors.

Turn cognitive biases into opportunities

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