10 examples of how brands are using chatbots to delight customers [Kim]

10 examples of how brands are using chatbots to delight customers — from medium.com by Larry Kim Excerpt: Businesses and brands are using chatbots in lots of exciting ways. You can order food, schedule flights, and get recommendations for pretty much anything you can think of. We’re still in the early days, but the latest chatbot statistics all […]

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