2016 Training Trends: Connecting Training to Customers

In 2016, I’ve had the opportunity to interview learning leaders in prestigious companies in a variety of industries for our learning solutions video blog. In reviewing these interviews, I see a growing emphasis on connecting training to customers. Leaders want their training to positively impact customers directly and through interactions with their knowledgeable sales and customer service representatives.

https://www.youtube.com/watch?v=GdpCCGsWb-82016 Training Trends: Connecting Training to CustomersIn 2016, JPL President Luke Kempski had the opportunity to interview learning leaders in prestigious companies in a variety of industries. These leaders are placing a growing emphasis on connecting training to customers.T1M56Shttp://img.youtube.com/vi/GdpCCGsWb-8/default.jpg