2019 Learning Trends: Transforming Your L&D Pain Points into Solutions

What do the 2019 learning trends have in store for L&D professionals? Exciting opportunities, hard challenges, and doable solutions!

A few months ago, I wrote a story about my first job, and the very bad learning program we had. For over a year, I worked at a call center, taking calls for a sports betting company.

During that year, the one time I was taught something was when I received a very brief course on horse bets. A horse-racing expert named Nick  explained everything I needed to know about the “sport of kings”; he also told me I had potential to work in the horse betting department.

That course was a one-time deal. I never received further training, and I scarcely took horse bets. Clearly, I did not get an opportunity in the horse department.

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