2020 Learning technologies: what’s hot and what’s not

In a recent OpenSesame webinar Donald H Taylor, Chairman of the Learning and Performance Institute, shared the results of the 2020 Global Sentiment Survey (GSS). This survey asked over 2,000 respondents from 86 countries the question, “What do you think will be hot in workplace learning and development in 2020?” in order to identify upcoming trends in the industry. 

Respondents choose up to three answers from a list of 16 options, they are not given the definition of any of the options, or a definition on ‘what being hot means’ in order to more accurately gage sentiment.  Respondents generally finish the survey in under 60 seconds.

This year the options to choose from were: 

Artificial intelligence Coaching/mentoring* Collaborative/social learning Consulting more deeply within the business Curation Learning analytics  Learning experience platforms Microlearning Performance support Personalization / adaptive delivery Mobile Delivery Neuroscience/ Cognitive science Showing value Video Virtual and augmented reality Other

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