4 eye-opening tips for dealing with customer incivility from a 20-year service industry vet

Rude customers. We’ve all met them. Hopefully, we’ve never been them. Rude customers were an...

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Mike Byrne: Upskilling is crucial for business survival: can you afford to cut your L&D budget? HUMOR IN INSTRUCTIONAL WRITING – IT’S NO LAUGHING MATTER
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