5 Signs your Current LMS is Letting Down your Customers and Partners

The Learning Management System (LMS) was originally designed for internal use cases with a focus on addressing the compliance needs of Human Resources departments. Failure to host such training often exposed the organization to unacceptable risks for legal, financial, and security breaches. 

While this may be the origin of the corporate LMS, in recent years, companies have shifted their educational focus to external audiences such as customers, partners, affiliates, and franchises. Training focusing on these external audiences is designed to drive product adoption, improve customer health, and reduce support costs. 

Despite this shift in focus, many LMS’s have not evolved to meet the needs of these external audiences. 

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