5 Things to Consider Before Implementing Customer Training

Whether your company sells software applications or water pumps, a formal customer training program helps you reach all customers with the specific learning they need to successfully use your products.

But you know that scalability is just one of the many benefits of training your customers. And you’re already convinced that training is a key part of any strategy to improve the customer experience. What you really want to know is, what should you consider before implementing client training?

Ta-da! We’ve summarized the top 5 questions you should ask yourself when it comes to training customers.

1. Who is your customer training intended for?

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