5 Tips For Using Knowledge Transfer To Strengthen Your Organization

If, on their last day of employment before retiring, an employee tried to walk out the door with their laptop, what would happen? Even if the company appreciated the value they provided over the years, you can bet security would be chasing after them in a heartbeat. There would likely be a large quantity of confidential and sensitive company information that could do damage in the wrong hands.

Now, what would happen if that same employee walked out on their last day without sharing any of their expertise? Security wouldn't bat an eye, that's for sure. But, would business go on as usual? There would probably be a lot of scrambling to figure out what projects the employee was in the middle of (or how to work the machine they were operating, what their passwords to vital systems were, or…you get the picture). Then would come the panic and frustration of training the next person in that role. The knowledge our subject matter experts possess (and every person is the SME of their own job) is valuable, yet it’s often overlooked because it isn’t tangible.

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