A fast growing pharmaceutical company with strong brand equity in multiple therapeutics recently implemented a new software application – a resource planning tool. They approached CommLab India, a global leader in crafting custom e-learning solutions, to develop end-user training on the software application. This post is an excerpt from the interview of an Instructional Designer (ID), who worked on the project. Let’s get to know how the team completed the project successfully within a short time span.
Who were the end-users of the tool and what were the challenges they faced?ID: This resource planning tool was to be used by every employee of the organization. The challenge was to train all employees located in different parts of the world. As classroom training was not feasible in this scenario, they considered e-learning and approached us to develop a curriculum of 50 e-learning modules, targeting employees at different levels. These modules were to run on both desktops and mobile devices. Another challenge was to deliver 50 e-learning modules within 3 weeks.
Tags: Software Training • training solutions