Action Mapping and How to Prevent Information Overload

For today’s Tiny Topic, we’re talking about information overload — specifically, how to avoid it when working with subject matter experts who ask for everything, including the kitchen sink!

According to Bill Jensen in Simplicity: The New Competitive Advantage: “Undisciplined communication is the third biggest source of harmful complexity in business.”

One of the key things Mr. Jensen refers to in this book is what we know in the learning world as information overload, knowledge dump, or kitchen sink training. Whatever you like to call it — no one needs it!

We must STOP the madness and help our SMEs understand that knowledge does NOT equal loads and loads of information.

Knowledge ≠ loads of information!
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To avoid overwhelming learners with information, check out this instructional design process: action mapping. Action mapping is a quick, visual process used to design projects.

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