Ever wondered why the best laid plans for eLearning go awry? Why the human resources managers are unhappy and why the employees fail to perform? This is despite the good scores they achieve in your eLearning courses.
Sure enough, you developed entertaining content, complete with game-show style quizzes. Your course registration and completion rates are better than ever. And the testimonials and ratings by employees are in an all time high. You even have an effective community-of-practice style conversations under your courses. Managers and senior executives sometimes join in and provide their insights on a recurring problem.
Your next eLearning course is receiving positive enrollment numbers. You still are not satisfied! You, and the performance evaluation committee. The ultimate goal of any eLearning course is to improve employee performance or change their attitude towards their job. Your trainings seem to be hitting the plateau.