Conversations are a vital part of most jobs, but the way communication is conducted may not always be the best. The factor that may be lacking? Active listening. Using this communication skill during discussions at your workplace could make or break the effectiveness of what is being conveyed in meetings and may be the most important aspect of success found in your office.
If you’ve been frustrated by the lack of effective communication at work, you’re not alone. The Grossman Group found that poor listening and conversation skills are sadly common in teams of any size and can lead to several breakdowns in effectiveness and productivity.
To become better at listening and responding, continue reading about what active listening is and how it can help your business succeed.
Tags: active listening • communication • elearning • Employee development • Professional Development • workplace training