Adding Text Animation to a Video Demo Captivate 2019

Am having an issue with text animation that I can’t resolve .  I am working with a video demo another designer created which involves showing learners how to complete a form.  I need to add a fake phone number so that it shows as it is typing it out – this mimics other fields on the form. Anyway, I used text animation and laid it over the phone number field.  It looks and works perfectly, but I can’t get it to work when I run the preview.  Anyone tried something like this and have an answer?  I’ve placed text on demo video before and didn’t have this issue.  I also need to get the timing down to go with the rest of the video demo so it’s the last thing the learner sees typed on the screen.

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