The term “skills gap” has become something of a catchphrase today. However, that does not rob it of its meaning or value. Many industries are seeing a shortfall of critical skills necessary for business processes and success, and there is a very good chance that your business falls within that group.
Closing the skills gap can be a very challenging proposition for organizations, and will require a multifaceted approach. It requires more than simply requiring your team members to complete basic training through your LMS. While the modern learning management system is a requirement, understand that this is not a problem that a platform can solve on its own.
In this article, we will provide a guide to help inform your training development. The goal is to ensure that you can close your organization’s specific skills gap and any that may develop in the future.
Tags: communication • Customer Service • Development • eleap • elearning • learning • learning and development • learning management system • LMS • organizational change • organizational development • Technology • training • training and learning • Upskilling