Adobe Captivate fluid box Hyperlinks issue

Hi

I am creating a responsive project using fluid boxes in Adobe Captivate 2017.

Inside one fluid box I have a text caption. I have copied the text from the script (Word document), next I highlighted the ‘link’ word and right clicked on it, I used ‘Insert Hyperlink’ option to paste the URL. Unfortunately the link is not working both in the preview option and published to SCORM. I was creating every screen from scratch and I am unable to create any hyperlinks in my project and it is very frustrating as this supposed to be a basic option to be able to insert a link…

Word that supposed be a link has only changed the colour and it become underlined but is unclickable. I also tried to use the ‘Insert Hyperlink’ from the Character section under the Properties from the panel on the right hand site. I was trying for a long time now to work this out unsuccessfully. Any idea what to do?

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