Aligning L&D with Business Goals: An Outcomes-based Approach

Measuring the return on investment for any activity is the most important metric for any business. It is the same for Learning & Development. Training the workforce helps them understand the business better and eventually support the organization to achieve it’s goals by leveraging the knowledge they gain during the process. But one thing that needs to be measured and highlighted is the Outcome associated with it.

To assess the outcome of learning, the purpose of conducting a training activity needs to be addressed – what results does the business wish to achieve out of that process. The best approach to this is to begin from the end – that is identify needs of the business, align activities that are required to be undertaken, look for a result-oriented tactic that directly affects the performance of the workforce.

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