Are Chatbots the Next Big Thing in Digital Learning?

Martin Ford, Author of Rise of the Robots, once said: “Imagine the uproar when Uber’s cars start arriving without drivers.” But what if, instead, we imagine a world where user support is provided by bots? We are constantly in pursuit of better ways to learn, faster ways to learn, deeper ways to learn. We’re in an age where education is more accessible than ever before.

And so, with the rise of the robot and artificial intelligence seeping into almost all aspects of our world, what’s next for digital learning?

The digital learning environment allows learners to access content around the clock. At the click of a button, they’re able to find lecture videos, read course materials and post questions on discussion forums. The downside? Sometimes learners have to wait lengthy periods of time to have their questions answered.

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