Are Managers Really Critical To The Transfer Of Learning?

Over the years, L&D professionals have almost universally advocated that managers are critical to the transfer of learning – and it’s almost blasphemous to suggest otherwise. But why?

The vast majority of learning solutions are designed and delivered separately to the context of the work itself. This traditionally, and typically, leaves learners to translate what they’ve ‘learned’ into a better way of doing their jobs. Even though we’ve become better at delivering training, and understanding more clearly how to engage people with courses and e-learning, it’s still rare that the learning is transferred back to the day job in a way that demonstrably improves the work – and results. So line-managers are expected to be the conduit for the transfer of learning, and this places an unfair expectation on them to be responsible for making formal learning work.

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