Are You Talking to Me? Using Chatbots for Coaching and Reflecting

In our professional lives, we can often use a helping hand. This can be someone who assists us in important decisions or coaches us through difficult situations. Or it might be a person who helps us reflect on something that didn’t go according to plan, so we can learn and improve our skills. In such a situation, it’s often helpful to have someone just pose the right questions. We found that chatbots in automated conversations can be very helpful by doing just that. Moreover, we think chatbots even have some advantages over real people in the case of coaching and reflecting. We will share three inspiring examples.

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