Ask Jeff! New Series on Workplace Communication

Last week we posted about “ways to encourage communication in your office.” Communication is one of those things people tend to take for granted. However, communication skills can always be built upon and improved. 

Jeff Holth, MasteryTCN’s Channel Partner Program Manager, is with us today to talk about a new series of training courses to help employees and managers know “what to say when.” Jeff, can you tell us about this new series and the unique take it offers on building communication skills?

Sure thing. First, the series of courses is called “What to Say When,” and each course offers a short vignette demonstrating a common workplace communication dilemma. The videos use examples to show the wrong thing to say and options for the right thing to say.  Some of the courses are geared toward managers and some of them apply to everyone.

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