Audio not playing on one slide

I have a Captivate project where the first slide has audio to introduce the project.  Then it proceeds to the next slide where students click on various buttons to learn more about a particular topic.  There is also audio on the slides with each topic, but no audio on the slide they click on.  For some reason, the audio does not play on the first slide.  It proceeds to the next slide, then when the buttons are clicked it plays on those slides, just not the first one.  I tried removing it and putting it in again, and it still doesn’t work.  I tried removing the first slide altogether and putting the audio on the second slide where they click, and it doesn’t play.  I tried a completely different clip, and it still doesn’t play.  This is now happening to all projects I created of this type.  Is this some sort of glitch, now, in Captivate?

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