Be Curious. Ask Questions. Share What You Learn.

[ Note: This is a lightly edited reposting of an article originally posted on the OpenSesame blog ]

Obviously, a lot of learning comes from asking questions. But too often we don’t ask the right question. The right question is far more valuable than a great answer to the wrong question. Eric Schmidt of Google said, “We run this company on questions, not answers.” Questions and the resulting conversations help us along the path to better results.

For example, how often do confirm that the requests around “training issues” are really related to a lack of knowledge and skills? Do you run off and build what your client requested? Or do you ask clarifying questions to confirm that what they’re requesting will actually solve the problem? Asking a few questions may reveal better alternatives your client hasn’t considered. Who knows? Maybe, by asking the right questions everyone comes out ahead.

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