Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Which blogs offer the best advice about customer education practices, strategies and technologies? Great question. But with such phenomenal recent growth in the customer experience market, there is no obvious answer.

That’s not just a gut reaction – it’s a business reality. One glance at the data and you’ll see what I mean. The sheer volume of solutions that define the broader marketing technology landscape has ballooned from only 150 in 2011 to nearly 7000 this year, according to Scott Brinker at ChiefMartec.com. What’s more, consolidation is nowhere in sight.

The thirst for tools that drive profitable customer relationships seems unquenchable. And education is only one tiny piece in that massive puzzle. (In fact, most learning-related solutions are tucked into the gold column under “Customer Experience, Service and Success.” Interestingly, some customer-oriented LMS vendors aren’t even on ChiefMartec’s radar yet!)