Better results and better decisions: How sound anti-bias training can help

Can we rely on scientific training to eliminate or at least reduce poor decisions resulting from unconscious bias? Apparently not.

As our understanding of unconscious bias increases and deepens, we are learning two important things: firstly, that these biases intrude into areas that we might imagine as being insulated; secondly, we are understanding which sorts of programs work to reduce the deleterious effects of unconscious bias and which do not.

On the first point, one example is that comprehensive studies show that women are often not getting the right or adequate medical treatment because clinical research focuses on men’s ailments and also because biases lead to women’s health complaints being downplayed or ignored. On the second point, a current article in HBR confirms that misguided or unskilled forms of anti-biasing training can be counter-productive and actually further entrench biases.

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