Better RFPs, Please

I regularly rant about the quality of the learning designs we see. Knowledge dump and information test, I rail, is not going to lead to meaningful outcomes. Consequently, I work to promote more learning science in what we do. However, I have to acknowledge that frequently, the problem isn’t in the designer, but in the requester. Too often, there are RFPs (emblematic, they’re equivalent to the internal request for ‘a course on X’) that are asking for designers to take content and essentially put it up on the screen with a quiz (and window dressing). So we need better RFPs, please.

Ideally, RFPs would be expecting a good process. That includes a number of steps, from analysis through to deliver. For instance, to expect due diligence in analysis, with either clear metrics of success, or expectations of an appropriate process. That latter would include where appropriate individuals (experts, supervisors, performers) work with the team to identify ideal performance, gaps, and the causes.

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