Axonify

Tell me if this cycle sounds familiar: You get something new and exciting, whether it’s the latest kitchen gadget, a new exercise regime or a […]

The use of mobile devices on the frontlines has been getting a lot of attention lately, thanks to a recent announcement by Walmart. Last month, […]

In some ways, the annual NRF conference feels like a big reunion. All your favorite retail leaders and industry commentators get together to talk about […]

In any conversation about how the pandemic has changed frontline support in retail, employee communication is almost guaranteed to come up. So much depends on […]

Netflix. HBO Max. Amazon Prime. Disney+. I’m a few clicks away from a bottomless collection of streaming digital content. Then why am I still watching […]

If you had checked in on Jim Donald in 2006, odds are good you’d have found him in the air. And the odds are even […]

The best relationships are rooted in strong communication—including the one between you and your frontline.   Company updates. Job aids. FAQs. Keeping these lines of internal […]

The last year-and-a-half in retail has certainly had its challenges, especially for those who support a frontline workforce. Retailers have struggled to make the right […]

Have you ever walked into a room and instantly forgotten what it was you needed? Or left the mall only to realize you’ve lost track […]

High turnover is a given on the frontlines. In grocery, estimates put the annual associate turnover between 40% and 50%. In retail, it’s higher at […]

NOTE: This conversation was originally recorded for The 80 Percent Podcast. The audio has been transcribed and edited for brevity and clarity. From the start, […]

When Jim Donald joined Albertsons as CEO in 2018, he was tasked with a steep mandate: fix revenue and margin, update technology and take the […]